Term and Conditions

1. Website Use & Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, excluding certain Asian countries and remote regions as specified during checkout. By using our site, you confirm you are at least 18 years old or have parental consent.

1.2 Content Ownership

All content on coastalclothingus.com, including designs, text, graphics, and logos, is the property of Coastal Clothing and protected by intellectual property laws. Unauthorized use is strictly prohibited.

1.3 User Responsibilities

You agree to:

• Provide accurate account information
• Not misuse our website or content
• Not attempt unauthorized access to our systems
• Comply with all applicable laws and regulations

2. Products & Services

2.1 Product Descriptions

We take care to accurately describe our coastal collections (Activewear, Dresses & Rompers, Swimwear, etc.), but colors may vary slightly due to monitor settings. Product availability is subject to change.

2.2 Product Restrictions

Certain items have specific return restrictions:

• Swimwear with removed hygienic liners cannot be returned
• Personalized or custom-made products are final sale
• Items marked “Final Sale” cannot be returned

3. Orders & Payments

3.1 Order Process

Order confirmation does not guarantee availability. We reserve the right to cancel orders due to:

• Pricing errors
• Product unavailability
• Suspected fraudulent activity

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method upon order confirmation.

3.3 Pricing & Taxes

All prices are in USD. International customers are responsible for any customs duties or import taxes.

4. Shipping & Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

4.2 Shipping Options

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
• Free Shipping (Orders over $50): EMS, 15-25 business days

Delivery times are estimates and may vary due to customs processing.

4.3 Undeliverable Packages

If a package is returned as undeliverable, we will contact you. Additional shipping fees may apply for reshipment.

5. Returns & Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items in new condition with tags attached. To initiate a return:

1. Email [email protected] with your order number
2. Wait for return approval (24-48 hour response time)
3. Ship items to our Seattle facility using a trackable method

5.2 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable (except for defective items).

5.3 Exchanges

For size/color exchanges, follow the standard return process and clearly indicate your preference. For fastest service, consider placing a new order and returning the original separately.

6. Liability & Disputes

6.1 Product Use

Coastal Clothing is not liable for any injury or damage resulting from product use beyond its intended purpose.

6.2 Website Operation

We strive for uninterrupted service but cannot guarantee error-free operation. We’re not liable for temporary site unavailability.

6.3 Governing Law

These terms are governed by the laws of Washington State. Any disputes will be resolved in Seattle courts.

7. Policy Changes

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the modified terms.

8. Contact Us

For questions about these Terms and Conditions, please contact our coastal-loving team:

Email: [email protected]
Mail: Coastal Clothing, 2154 Conifer Drive, Seattle, US 98133