Welcome to Coastal Clothing (“we,” “our,” or “us”). At Coastal Clothing, we value your trust as much as we value bringing effortless coastal style to your wardrobe. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coastalclothingus.com.

Please read this privacy policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services to all our customers. The types of information we collect include:

Personal Information You Provide

  • Contact Details: Name, email address, shipping address, phone number when you make a purchase or create an account
  • Payment Information: Credit/debit card details (processed securely through PCI-compliant systems), PayPal email when you complete a transaction
  • Preferences: Size preferences, style interests, and wishlist items
  • Communications: Messages sent through our contact forms or customer service emails

Automatically Collected Information

  • Device & Usage Data: IP address, browser type, operating system, pages viewed, time spent on site
  • Location Data: General geographic location (country/region) to provide currency conversion and shipping options
  • Cookies & Tracking: See Section 6 for details

2. How We Use Your Information

We use your information to create a seamless coastal shopping experience:

  • Process orders and payments for our reversible swimwear, activewear, and other coastal essentials
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Send order confirmations, shipping notifications, and service-related communications
  • With your consent, send marketing communications about new dresses, best-sellers, and seasonal collections
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Sharing of Your Information

We value your privacy and only share information when necessary:

  • Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, PayPal), shipping, marketing, and website operations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We never sell your personal information to third parties.

4. Data Storage & Security

Your security is our priority, just like the comfort of our swimwear:

  • Data is stored on secure servers with industry-standard protections
  • We use SSL encryption for all transactions
  • Payment details are processed through PCI-compliant systems and never stored on our servers
  • We retain personal information only as long as necessary for the purposes outlined in this policy

While we implement these measures, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights & Choices

You have control over your personal information:

  • Access & Update: Review and edit your account information through “My Account”
  • Marketing Preferences: Opt-out of promotional emails using the unsubscribe link
  • Data Deletion: Request deletion of your account data by contacting us (exceptions may apply for legal/recordkeeping purposes)
  • Do Not Track: Our site doesn’t currently respond to DNT signals, but you can manage tracking through cookie settings

To exercise these rights, email [email protected]. We’ll respond within 30 days.

6. Cookies & Tracking Technologies

Like beach footprints in the sand, our site uses cookies to remember your preferences:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us improve how our site works
  • Marketing Cookies: Show relevant ads for our coastal collections (you can opt-out)

You can manage cookies through your browser settings, but some features may not work properly without essential cookies.

7. International Data Transfers

Since we ship globally (excluding parts of Asia and remote areas), your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 16. We don’t knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally. The “Last Updated” date at the top will reflect changes. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or your personal data:

Coastal Clothing
2154 Conifer Drive
Seattle, US 98133
Email: [email protected]