Welcome to Coastal Clothing’s FAQ page! We’ve gathered answers to the most common questions about our effortless coastal-inspired fashion, shipping policies, and more. Can’t find what you’re looking for? Our friendly Seattle-based team is always happy to help at [email protected].
About Coastal Clothing
Who is Coastal Clothing for?
Our target customer is someone who embraces the relaxed, breezy coastal lifestyle. Whether you’re actually living by the beach or just love that effortless style, our collections are designed for women who value versatile pieces that transition seamlessly from beach outings to everyday wear. Our customers appreciate quality activewear, swimwear, and wardrobe essentials that combine comfort with style.
What’s the style of Coastal Clothing?
Our aesthetic is clean, effortless, and inspired by coastal living. Think versatile pieces in quality fabrics that work for multiple occasions – from reversible swimwear that goes from beach to brunch, to comfortable activewear and breezy dresses. We focus on timeless designs with a modern twist, all created to make you feel confident and comfortable.
Products
What types of products do you offer?
Our collections include:
- Activewear for your coastal-active lifestyle
- Best-selling dresses and rompers
- Wardrobe essentials
- Shorts and bottoms
- Swimwear (including reversible designs)
- Tops and T-shirts
Are your swimwear pieces really reversible?
Yes! Many of our swimwear designs are thoughtfully created to be reversible, giving you two looks in one piece – perfect for transitioning from beach outings to casual lunches without needing to change.
Shipping & Delivery
Where do you ship?
We ship worldwide to most locations, excluding some remote areas and parts of Asia. Our goal is to bring coastal vibes to doorsteps around the globe!
What are my shipping options?
We offer two convenient options:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch (1-2 day processing)
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after dispatch (1-2 day processing)
How can I track my order?
Once your order ships from our Seattle studio, we’ll email you tracking information so you can follow your coastal-inspired pieces on their journey to you.
Returns & Exchanges
What’s your return policy?
We want you to love every piece as much as we do. If something doesn’t make you feel confident and comfortable, you may return it within 15 days of receipt. Items must be unworn, unwashed, and in original condition with tags attached.
How do I initiate a return?
Please email our customer care team at [email protected] with your order number and the items you’d like to return. We’ll guide you through the simple process and provide a return authorization if approved.
Payments
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect all your payment information. Your security is as important to us as your style.
Account & Orders
How do I check my order status?
After placing your order, you’ll receive a confirmation email. When your package ships, we’ll send another email with tracking information. If you need any help, our team is always available at [email protected].
Can I change or cancel my order?
We process orders quickly to get your coastal favorites to you as soon as possible. If you need to make changes, please contact us immediately at [email protected] and we’ll do our best to accommodate your request if your order hasn’t been processed yet.
Still have questions? Our friendly customer care team in Seattle is always here to help bring the coastal lifestyle to your wardrobe. Email us at [email protected] – we typically respond within 24 hours.